At Work Sharp Tools, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a straightforward return and refund process in accordance with New Zealand consumer protection laws.
Return Eligibility
You may return eligible products within 30 days of receipt for a refund or exchange.
Unused and in original condition
Original packaging with all tags and materials
Complete accessories and manuals
Proof of purchase
How to Return
Email us at hello@worksharptools.co.nz with your order number and reason for return.
Refunds
Refunds are processed within 5-7 business days to your original payment method.
Consumer Guarantees Act
Your rights under the Consumer Guarantees Act 1993 are not affected by this policy.
Contact Us
ISL Industrial (ITM)
Email: hello@itmtools.co.nz